Privacy policy
Privacy policy of Ecua Market S.A.: what data we collect by phone or email, for what purpose, and how to exercise your rights.
What data we collect
This website has no forms and no account system, so we do not automatically collect personal data through it beyond standard technical browsing information. The only personal data we process is what you voluntarily provide us when you write to us by phone at +240 222 020 555 or by email at info@ecua-market.com, such as your name, phone number, email address, and the content of your enquiry or order.
Purpose and legal basis for processing
We use this data solely to respond to your enquiries, manage product reservations, handle wholesale orders, and maintain appropriate communication with you as a customer or prospective customer. The legal basis for this processing is the performance of pre-contractual or contractual steps taken at your request, as well as our legitimate interest in properly attending to those who contact us.
Data retention
We keep the data received by phone or email for as long as necessary to handle your enquiry or order and, where applicable, for any additional period required by our commercial or legal obligations. We do not retain this data longer than reasonably necessary for these purposes.
We do not sell your data
Ecua Market S.A. does not sell, rent or transfer your personal data to third parties for commercial or advertising purposes. Data you provide us is used only by our team for the purposes described in this policy.
Third-party services
Our website may include a Google Maps embed to show our location at Calle Naciones Unidas S/N, Malabo, as well as links to our Instagram profile @ecua.market.malabo_eg. These third-party services may collect browsing data in accordance with their own privacy policies, over which Ecua Market S.A. has no control.
Your rights
You can exercise your rights of access, rectification, erasure, objection and restriction regarding the personal data you have provided us, by writing to us at any time at info@ecua-market.com. We will handle your request as promptly as possible.
Cookies
This website only uses technical cookies, strictly necessary for its correct operation. We do not use advertising or third-party marketing tracking cookies.