What are Ecua Market's opening hours?
Ecua Market is open every day of the week, Monday to Sunday, continuously from 8:00 a.m. to 7:00 p.m. We don't close at midday, so you can drop by whenever suits you best.
FAQ
Frequently asked questions about Ecua Market in Malabo, Equatorial Guinea
Clear answers about opening hours, location, products, phone orders and wholesale at our supermarket in Equatorial Guinea.
Are you open on Sundays and public holidays?
Yes, we're also open on Sundays with the same 8:00 a.m. to 7:00 p.m. hours. On most public holidays we keep our regular schedule; any occasional change is announced on our Instagram @ecua.market.malabo_eg.
Can I pay by card or only in cash?
We accept both cash payments in CFA francs (XAF) and card payments at our checkouts. We recommend bringing cash as a backup in case of occasional network outages in the area.
Where can I park when I visit Ecua Market?
We have parking space right in front of our store on Calle Naciones Unidas S/N, Malabo. Access is easy for both private cars and delivery vehicles or vans belonging to wholesale customers.
Can I place orders or reservations by phone?
Of course. Message us at +240 222 020 555 (+240 222 020 555) to reserve products, check stock, or prepare a large order before picking it up. You can also call us or email info@ecua-market.com.
How do you guarantee the cold chain for frozen products?
All chilled and frozen products travel in temperature-controlled containers from Europe and are stored in our cold rooms until the moment of sale. Our display fridges and freezers are checked daily to make sure the temperature is never broken.
Why are the products European and how are they imported?
We work directly with more than 40 European brands to offer products of known quality and familiar flavors for the expat and local community alike. We import by sea in both refrigerated and dry containers, managing each shipment to keep transit times as short as possible.
Do you have a wholesale section for shops and restaurants?
Yes, we have a wholesale section designed for shops, restaurants, hotels and canteens that need larger volumes and special pricing. Contact us by phone at +240 222 020 555 to find out about terms and availability.
What is your returns and exchange policy?
If a product arrives damaged or defective, you can bring it back with your receipt to our store at Calle Naciones Unidas S/N, Malabo, and we'll exchange it without any hassle. For specific cases, you can also reach out beforehand at info@ecua-market.com or by phone.
What brands can I find at Ecua Market?
We work with more than 40 well-known European brands, covering everything from basic groceries and frozen food to household products, hygiene and baby items. Our catalogue has over 12,000 products and is constantly refreshed with new arrivals.
Where exactly is the store and how do I get there from downtown Malabo?
We're located at Calle Naciones Unidas S/N, Malabo, Bioko Norte, Equatorial Guinea, in an area that's easily reachable from downtown. If you're unsure about the route, call us at +240 222 020 555 and we'll point you the best way.
Do you have baby products and diapers?
Yes, we have a dedicated baby section with diapers from several European brands, wipes, infant formula and baby food jars. If you're looking for a specific brand, message us on téléphone and we'll confirm availability before you come.
Do you have weekly deals and when do they change?
Yes, we refresh our deals every week on selected grocery, household and frozen products. We announce them on our Instagram @ecua.market.malabo_eg, so follow us not to miss any.
Do you prepare large orders for hotels?
Yes, we regularly work with hotels and hospitality businesses that need large, recurring orders. Contact us by phone at +240 222 020 555 or by email at info@ecua-market.com to arrange volume, frequency and pricing from our wholesale section.